If you are having problems with your system, please call us at 0121 679 9865 to speak with one of our expert advisers.
So, this is how simply our repair procedure is: We will log the problem with our technical staff, who will perform diagnostics, hopefully through this step the problem will be solve and we’ll get you back up and running again!
Your warranty only covers hardware problem and it does not cover software issues.
If your warranty term is over, we will send you a repair quote through email. Thereby payment can be made over the phone if you desire to proceed. If you don’t want to process, that’s fine; we’ll return your computer to you free of charge.
RETURNING PC REPAIR GURU UNITS FOR A REFUND
The unit must be returned within 28 days after purchase for a refund.
If you purchased your device directly from PC Repair Guru and would like to return it, please contact us and we will collect it and refund you within 14 days.
However, you must contact one of our resellers directly if you acquired your system from them.