IT Support in Birmingham – 0121 679 9865

Do you need IT Support in Birmingham?

tel:0121 679 9865

Computer Repairs

Having problems finding a solution to your Computer Repairs? Not to worry! Just contact us and tell us more about your problem. Our customer service reps will be happy to assist you. They will get your system back up and running in no time.

We can provide computer repair service on-site at a time convenient for you. We complete 99% of repairs on site. Your local engineer carries a full range of spare parts and genuine software. Enabling us to ensure your computer is up and working again with the minimum of fuss and delay. For more information click here Desktop.

Issues and upgrades we cover:

  •  Processor upgrades
  • Mainboard issues
  • System overheating
  • PSU Power supply
  • Power supply faults
  • BlueScreen error
  • Faulty memory
  • Random Reboots
  • Display issues
  • Hard drive backup
  • Factory restore

Laptop Repairs

  • PC Repair Guru offer Laptop Repairs services for backlight problems for many makes and models. This includes Acer, Advent, Alienware, Apple, Asus, Compaq, Dell, Fujitsu, HP, NEC and all others.

  • We repair laptop keyboards with any nature of the damage. Whether it be a missing key that doesn’t work. We will fix your keyboard in no time with replacement parts that come from trusted manufacturers.

  • Have you accidentally spilt liquid on your device? We will perform general cleaning and check every part of your device and get it functioning again.

  • We repair laptop motherboards.

  • Are you experiencing any issues with your laptop’s power supply? Does the screen flicker whilst charging or the laptop doesn’t charge? The laptop easily loses power or it doesn’t power up at all? Our technician is here to help you with these concerns and other power-related issues.

  • Our specialist can replace any damaged laptop or notebook screens. We fit screens on all major laptop makes. Let us know your laptop details and we’ll confirm if we can fix your device. We’ll provide you with a free quote and duration of the repair.

Computer Upgrades

  • Do you wish to increase the speed of your device, improve the graphics or perhaps want a larger storage capacity? We can assist you with purchasing the right components and upgrade a specific improvement you are seeking. We provide the latest Microsoft operating system.

  • Is your computer getting hot? Does it need extra fans to blow inside? We aim to give you the best PC Upgrades at home or in the office.

  • We offer Desktop PC and laptop memory ram, that stores the programmes and applications. PC and laptop have Memory RAM installed in them. This installation is stored in banks of 4GB up to 64GB. The more memory a computer has the more easily it can cope with multitasking.

  • Want the latest graphics card to maintain the highest possible FPS? You’re in good care, Contact our local area at Small Heath.

Internet Security

  • We will help you in the face of increasing threats of security online. Our technicians can recommend security software that will provide computer protection at all times. We offer a free check-up on Computer Repairs and Laptop Repairs.
  • Find your Internet security and antivirus today, all the latest software can be found on our website. We offer great services and products to buy.
  • Internet security, it’s essential to know which are the best cybersecurity software that could help you stay safe online. Where can you find the best security firewall software? It’s our computer repair service technician’s job to inform you of all the latest trend of security programs.

Internet Support

  • Our service covers installing your ADSL, DSL and ISDN modem. We can set up your broadband connection and help with internet problems on PC desktop or laptop. Our specialist can assist you with any internet problems you are having. We can address any connection problems, security issues, or anything that affects your online experience.
  • We provide technical support for any software diagnostic you need for all of your High-Speed Internet maintenance, Wi-Fi, router, setup and installation.
  • Slow gaming or is your ping rate high? At technical support, we have the software, just right for you.
  • We can check the speed of your download and upload and compile date for your 3rd party internet service provider.

Wireless Problems

WiFi not working? Get in touch with us if you find any related WiFi issues below?

? Slow Wireless signal or no internet access in certain rooms
? Devices don’t connect, connections drop at random times

? Wi-Fi network disappears entirely
? The network connects, but there’s no internet access
? Router crashes regularly and only restarting it helps
? Forgotten the Wi-Fi password

Our service provides the best solutions for the most common Wi-Fi problems you may be facing with your Wi-Fi connection. We can help install the latest security and repair any issues with your wireless networks.

Our technicians offer broadband speed and quality improvement services to give you the best connection. We offer great service with software, which lowers your ping rate for faster browsing and gaming.

  • Would you like an easy and smooth email exchange? Our technicians can help you troubleshoot and configure Microsoft Outlook, Windows Mail and Outlook Express. We can create your own personal email webmail address of your chosen domain.

  • When your personal email address client fails to respond it can feel like you’ve lost a limb. We appreciate how important it is to stay connected. If you have a problem please contact us to help you find a solution.

Apple Macs

  • We provide full services for any Apple products: iMac, MacBook, MacBook Air, MacBook Pro, Mac Mini and Mac Pro. At PC Repair Guru we fix any problems. Including setting up, upgrades, installation and customisation of your device.

Our Apple Mac Repairs include:

  • Glass screen replacement
  • Battery diagnostics
  • Charging port diagnostics
  • Data recovery
  • Fan replacement
  • Graphics card diagnostics
  • Hard-drives
  • Keyboard repairs
  • LCD repairs
  • Liquid damage diagnostics
  • Motherboard replacement
  • OS restore
  • Touchpad repair and many more.

  • Is your Apple Mac running slow due to lack of hard drive space? Running out of space may not just ruin your system performance. It can cause the system applications you’re working with to crash. As a result macOS applications is constantly swapping memory to disk, especially for setups with low initial RAM.

PC Installation

  • We cover PC installation, Laptop software troubleshooting, assisting with setting up your newly bought computer to your own specifications. Our technician can do a complete installation from start to finish. These installations include setting up the operating system, software and adding devices. We can even dual boot your systems which makes compatibility with new and old software a thing of the past.

  • Software installation: We’ll install software on your existing computer desktop or laptop and configure it to download the latest updates.
  • Hardware installation: has different components which are parts of the computer or laptop system such as hard disk, processor and memory ram. The specification is the combination of components. This allows computers to install different matches of components. We are able to offer the best advice for your systems.

Computer Gaming

Need help with PC Computer Gaming? We can offer a custom-built tower starting price at £499.99. With the best deals on CPU, motherboard, memory ram, PSU power supply, SSD hard drive and graphics card (NVIDIA GTX GT, ASUS, MSI, Gigabyte, EVGA, Zotac, Galax, PNY, Palit, PowerColor, Sapphire and XFX).

We also offer support for console gaming and console repair services for PlayStation 4, Xbox One and Nintendo Switch.

Need help with PC Gaming issues such as:

  • Games crashing while playing Computer Games.
  • Game freezing/hanging at epic moments.
  • An issue with a PC Game or graphic cards could be linked to game glitches.
  • Having difficulties downloading and installing the latest PC games?
  • Ping rate is too high slowing the online gaming experience with extreme online lagging.
  • Don’t have a fast computer to play the latest PC Gaming.
  • Need a Computer Gaming upgrade (CPU, Motherboard, Memory ram, PSU power supply, SSD Hard drive, Fans for the better online gaming experience).
  • Don’t have the latest Computer Game software.
  • An issue with router port forwarding for online gaming.
  • Computer Game audio stops working on any windows operating system.

PC Components

Helping you choose the right device and PC Components that will meet your needs. We can recommend a possible upgrade and part replacements base upon your budget.

Components we offer:

  • Processor, CPU Intel or AMD
  • Hard Drive, SSD, 3.5″ SATA II
  • System Memory
  • Screen
  • Optical Drive
  • External Ports
  • Networking
  • Video Card, Graphics Card, GPU
  • Motherboard
  • PSU Power Supply
  • USB
  • Keyboards
  • Speakers
  • Mouse
  • Mic
  • Printers
  • Scanners
  • Cables
  • Routers
  • Broadband and much more.

Software Problems

  • Are you having any difficulties using your software? Or perhaps you need assistance with hardware issue installation. Our technicians can help with any issues you are having with the software. They can identify any unexpected side effects of your newly added software.
  • A virus, malware or too many windows pop-ups can cause conflicts with software.
  • Some windows drivers can cause software from not working.

  • An outdated operating system can cause software issues.

  • Need help configuring your software. Call us now!

  • You Installed a pc graphic card and now your software freezes the computer? Or you installed software and now you got a blue screen please contact us for a quick fix.

Slow Computer

Our technician can diagnose and identify the cause of slow computer performance. Offering optimising the speed and performance of your computer and fix any underlying issues to improve the experience with your PC or laptop. One of the most common reasons for a slow computer is programs running in the background.

List of causes that can slow your computer and laptop down:

  • Lower-grade CPU processes
  • Small memory rams
  • Less disk space on SSD or Hard drive 3.5
  • Conflicting software, Too many programs
  • Too much in cache
  • Old software
  • Spyware, malware
  • Virus
  • Bad fonts

Viruses or Malware

  • Our technician specialises in removing virus and malware. If its trojan-spyware you need removing we can remove that too.

  • Is your computer slow, If so there might be a virus that has infected your hard drive.

  • Having a virus and malware removed from your computer you will see boost performance in your computer use.

  • We are able to recommend many virus removal software.

  • Offering free virus, spyware and malware check-up.

Online Family Safety

Parental control, we can set up a suitable program for parents, that will filter the contents that their children view. Our software can disable or enable access to websites, restricting web surfing times. We can guide you to the right software, which will help you and your family to be safe online. PC Repair Guru highly recommend OpenDNS.

Recommended list of software:

  • Family Shield from OpenDNS
  • FamiSafe
  • Qustodio Free
  • SocialShield
  • Windows Live Family Safety
  • Norton Online Family
  • MinorMonitor
  • Kidlogger


We offer Business services on any topics related to laptop and computer use, offering one-on-one or group sessions. Some examples are working with files and folders, internet use, using email, computer personalisation, using Microsoft office, and more.

List of services we offer for Business:

  • Internet Security
  • Ad Hoc Support

  • Networking

  • Computer Upgrades
  • IT Support Contracts